Cornish Barn Holiday is committed to protecting and respecting your privacy.
This statement explains how and when we collect information about you, how we use this information and when and who it may be shared with. It also explains how you can request information held about you.
Who are we?
Cornish Barn Holidays is what is known as the data ‘Controller’ of the personal data you provide to us. We only collect basic personal data about you which does not include any special types of information.
Cornish Barn Holidays is a holiday rental cottage business, specialising in Cottages for Couples. We arrange the booking and provision of holiday rental accommodation. Any questions relating to this statement, our privacy practices, or a request for your personal information should be addressed to the data protection officer and sent to the following email – email@example.com, or the address or telephone number detailed on our website
HIGHER GRENNA FARM, SILVER HILL, PERRANWELL STN, TRURO, CORNWALL, TR3 7LW
01872 864952 or 07968 690528
What information do we collect?
Cornish Barn Holidays collects information about you as part of our business process and functions. The information normally includes your name, address, telephone number, names of party members, a contact email address, payment arrangement details and special requirements such as those relating to any disability or medical condition which may affect any party member’s holiday arrangements.
How do we collect your data?
Your data is collected when you decide to book a holiday/short stay with Cornish Barn Holidays. During the booking process you are asked to fill in a booking form and give details such as name, address, email address and telephone numbers. There is a tick box on that booking form where you agree with our terms and conditions and give your consent for us to use that information and store it for the purposes stated in this statement herewith.
you may have voluntarily subscribed to a mailing list offered to you via our website, or on a social media site.
What do we use your information for?
Cornish Barn Holidays collects information about you (our guest) to
- Process your booking
- Communicate throughout the process of booking and managing your holiday experience.
- Carry out our obligations arising from any contracts entered into by you and us
- Seek your views or comments on the services we provide (reviews)
- Notify you of any changes to our services
- Send you communications which may be of interest to you, for example, sending you emails or details of future promotions and offers
- Analyse and review and for the marketing purposes of Cornish Barn Holidays.
Who do we share your information with?
Cornish Barn Holidays may pass on your personal details only to individuals who are involved with the provision of your booking (such as the Property Owner(s) or key holders) as part of our business process and functions. This is so that your holiday booking, rental and any travel-related services (if any) may be managed and provided. We keep your information securely and do not share it with third parties other than as outlined in this statement or where permitted by law.
How do we treat your information?
We keep your information securely and do not share this information with third parties other than as set out previously in this statement. Only names, contact details and any booking preferences will be used for marketing purposes unless you are informed otherwise when you provide the information. The companies and third parties (Property Owners) to whom we disclose customer details may contact you. If you do not wish to receive any of the communications set out in this statement, please inform us as soon as possible by letter, e-mail, the details of which are set out above
How long we keep your data?
We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years. Your information we use for occasional marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.
Your information will be kept on file for repeat/future bookings, where you have indicated an intention to book again or already booked in advance.
How do I find out more about information rights?
In the first instance, please contact Cornish Barn Holidays should you have any query about how your information is being collected, processed and used. The Information Commissioner’s website contains further useful information and advice: www.ico.org.uk