How to Book & Terms and Conditions
Booking Details
• All bookings run from Saturday to Saturday.
• All prices are all inclusive and are in GBP(£).
• The rentals include all bed linen, duvets, pillows, towels and tea towels, but not cot bedding.
• Please phone for special offers and winter breaks.
• Approx one third of the total rental is required as a deposit.
• The balance is due 28 days prior to the arrival date of the holiday and upon receipt
of this the arrival directions will be sent to the address on the booking form.
• Arrival time is 3.00pm and guests are kindly requested to depart by 10.00am.
Extras
Provided free on request:
• 1 x travel cot
• Wooden highchair
Booking Conditions
Please ring or email for up to date availability before sending any money, your dates can be reserved for you while the deposit and booking form are in the post.
Please print out the booking form and complete by hand. The booking form must be returned to the address above with one third of the total amount as deposit, with cheques made payable to Mrs J Kemp.
Telephone and email enquiry dates will be held for five working days pending the arrival of the deposit and booking form.
If the booking is within the month prior to the holiday the full amount will be due. Non-payment by the Due Date may be treated as a cancellation.
In the event of you having to cancel your holiday, we require that you inform us a soon as possible and we will endeavour to re let your week, if we are unable to re let your week we reserve the right to retain the rental paid. If the week is re-let we will return the rental, less our expenses. Holiday cancellation insurance is recommended.
A booking can only be cancelled prior to the start of the Holiday not on the arrival date.
Please note our cancellation policy:
Number of days before Holiday start date that notification is received
Cancellation Charge (as a percentage of the rental cost of the Holiday);
0 - 13 days: 100% of cost
14 - 27 days: 75% of cost
28 - 55 days: 60% of cost
56 days or more: deposit only
If we are able to re-let the dates, then only an administration charge will apply
J Kemp acts as agent for the owner of the Snug (hereafter referred to as 'the Owners' or 'the Owner'). The rental arrangements are made by J Kemp, on behalf of the Owner and the contractual relationship is directly between the Owner of the property and the Guest.
The accommodation cannot be shared with anyone other than those stated on the booking form.
Pets are welcome at the Snug (by prior arrangement, please ring for a chat) and owners must adhere to our Dog Policy. Should the pet cause any damage or if excess cleaning is required the pet deposit may be retained.
If charged, the refundable pet damage deposit will be returned to you with in 14 days of your holiday ending provided the cottage has been left in a clean and tidy state, any accidental damage must be reported to the owner as soon as it occurs.
In the unlikely event that we have to cancel your holiday for reasons beyond our control, all payments will be returned in full and final payment.
Our liability shall not exceed the amount of rent actually paid by the hirer for the accommodation.
No liability can be accepted for loss or damage to any vehicle or its contents nor to the hirers personal belongings.
If the hirer should vacate the property in such a state that it is deemed un-lettable, we reserve the right to claim compensation from that hirer for further cancelled bookings.